Privacy Policy
Effective Date: 7/1/2024
1. Introduction
Welcome to Round Rock Relates Counseling & Wellness ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.roundrockrelates.com, and our Facebook page and ads.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
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Name
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Contact Information (email address, phone number)
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Date of Birth
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Billing Information (credit card details, billing address)
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Health Information (as necessary for providing counseling services)
2.2 Non-Personal Information
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IP Address
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Browser Type
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Operating System
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Referring Website
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Pages Viewed
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Time Spent on Site
3. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and manage counseling services
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To process payments
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To communicate with you regarding appointments and services
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To improve our website and services
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To comply with legal and regulatory requirements
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
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Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
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Legal Compliance: We may disclose your information when required to do so by law or in response to a subpoena or court order.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and regular security audits.
6. Your Rights
You have the following rights concerning your personal information:
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The right to access the personal information we hold about you
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The right to request correction of inaccurate personal information
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The right to request the deletion of your personal information (subject to certain legal exceptions)
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The right to object to the processing of your personal information
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Email: Kelli@rounrrockrelates.com
10. Texas Specific Provisions
In accordance with Texas law, we will notify you promptly of any breach of your personal information. Additionally, as a licensed counselor in Texas, we comply with all state regulations regarding the confidentiality and protection of client information.